Activating Instant Settlement for Payment Gateway Transfers on the Merchant Portal.

Enhance your payout experience by enabling Instant Settlement for payment gateway bank transfers on the Merchant Portal. This feature offers immediate fund availability, giving you better cash flow control and a more seamless settlement process. Below is a quick guide to help you get started on the Merchant Portal.

Step 1: Log In to your Account

a. Open your web browser and go to the dashboard login page - Login to your Hydrogen Account (hydrogenpay.com)

b. Enter your registered email address and password to login to your account.

Step 2: Go to the Profile & Settings icon on the menu bar of your dashboard and click on the Settlement tab

Step 3: Navigate to 'Settlement Windows' located on the right part of the page, scroll down to the Payment Gateway Section and toggle on 'Instant (into Wallet)' button, then click 'SAVE'

Step 4: 'ACCEPT' Instant Settlement Terms and Conditions 

Success! Settlement Window is updated 

Need Help?

If you encounter any difficulties or have questions, please do not hesitate to reach out to our customer support team through any of the means below:

• Chat with Support: Use the chat widget at the bottom right corner of any of the portal's page to chat with our support team.
• Log a Request: Click this link to submit a request through the webform on this site.
• Email Support: Reach out to our support team via email at support@hydrogenpay.com