Getting Started with Hydrogen POS

Hydrogen POS terminal is a hardware and software system that allows merchants accepts multiple forms of payments from their customers seamlessly through their credit/debit cards, mobile wallets and bank accounts.

Beyond payment processing, our terminals offer features that support sales transactions, receipt generation, and real-time business insights, helping merchants streamline their operations and deliver an efficient checkout experience.

Some Features you see on the Hydrogen POS Terminal.

• Pay With Transfer (Virtual Accounts): The Hydrogen POS terminals come with a unique virtual account number that allows customers to pay directly via bank transfer. Once a customer transfers funds to the virtual account, the merchant receives an instant payment notification directly on the terminal. 
• Transaction History: Merchants can view all transactions processed on the terminal through the Transaction History page. This feature allows easy tracking and reference of past payments, payment types, improving transparency and making reconciliation more efficient. You can see How to Access and Track Your POS Transactions on the Merchant Portal.
• Contactless on POS: Our Terminals supports NFC (Near Field Communication) technology, enabling contactless card payments. Customers can complete a transaction by simply tapping their card on the terminal. This reduces wait times at checkout and enhances customer convenience. 
• End-of-Day (EOD) on Terminal: The EOD feature summarizes all transactions conducted during the business day. It is important for merchants’ reconciliation and reporting. 

How to Get Started with Hydrogen POS:

To request for Hydrogen POS: Kindly send an email to support@hydrogenpay.com and a member of our team will reach out to assist you with the next steps.

Need Help?

If you encounter any difficulties or have questions, please do not hesitate to reach out to our customer support team through any of the means below:

• Chat with Support: Use the chat widget at the bottom right corner of any of the portal's page to chat with our support team.
• Log a Request: Click this link to submit a request through the webform on this site.
• Email Support: Reach out to our support team via email at support@hydrogenpay.com.